Gemini and Grok lead AI chatbots in growth, Comscore found. The key appears to be high-value upgrades. But AI tools ultimately "map to different moments." When you think of the dominant AI tools, ...

In 2026 (and beyond) the best benchmark for large language models won’t be MMLU or AgentBench or GAIA. It will be trust—something AI will have to rebuild before it can be broadly useful and valuable ...

To demonstrate it, I pulled the dumbest stunt of my career to prove (I hope) a much more serious point:u2029I made ChatGPT, Google's AI search tools and Gemini tell users I'm really, really good at ...

Conversational AI, coupled with semantic search, has drastically improved the baseline for speed, convenience and self-service in customer service. It's no surprise, then, that the industry is ...