RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)--Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that at Customer Contact Week 2022 (CCW ...

Contact tracing program provides rapid alerts to residents regarding potential COVID-19 exposure, and supports effort to reduce further transmission – helping communities to reopen safely ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--Avaya Holdings Corp. (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that key Google Cloud ...

Avaya has unveiled new analytics and customer interaction solutions designed to harness the power of big data and the growing number of ways that customers expect access. Avaya’s Customer Experience ...

Kaman's offices and distribution centers are scattered throughout North America, providing best-in-class products and services to their customers. But prior to the project, the geographically disperse ...

Avaya has already enabled over 150,000 agents worldwide to work remotely in response to the pandemic, and is providing global technical hotlines to help organizations maintain customer engagement and ...

The confluence of Avaya looking to accelerate its profile as a provider of cloud applications, Google wanting to amplify its enterprise efforts and contact center solutions being an attractive ...

Who is Avaya and What’s the Latest Avaya News? Avaya Holdings (Avaya) specializes in business communication services. It provides customer experience solutions ranging from on-premises contact center ...

ZDNET explores the ways that the metaverse is coming to life and how it will change the nature of work -- and maybe everything else, too. Read now Avaya has been a mainstay at the event for years and ...

Avaya has bought one of its technology partners, CTIntegrations, a contact center software development specialist. Contact center generated 60 percent of Avaya’s cloud annual recurring revenue in the ...

Reseller agreement builds customer loyalty and trust in digital commerce and strengthens PCI DSS compliance and privacy capabilities for contact centers BOSTON and GUILDFORD, England, April 13, 2021 — ...

The ConvergeOne Salesforce.com Cloud Connector helps businesses seamlessly integrate and deploy their Salesforce.com CRM solution with the Avaya contact center platform. The Cloud Connector R2.3 ...