In a recent consult with one of my career-coaching clients, she explained to me that an abrupt change in leadership had occurred. Her personal objectives were clear: to take 20 years of industry ...

Leaders who lead through either control or people-pleasing do so for reasons that can be traced back to childhood trauma. Self-recognition of these patterns is the first step toward breaking ...

Most organizations track Key Performance Indicators (KPIs) to stay aligned with strategic goals—but what if we’ve been using them backward? Instead of treating KPIs as static metrics or top-down ...

What causes companies and organizations to fail? In a word, leadership. One of the worst fire officers I ever worked for was a captain who would routinely say, “It ain’t personal.” He would say this ...

Empathy-based leadership is increasingly recognized as a valuable approach in the business world, where traditional strategic plans often fall short. By prioritizing empathy, businesses can ...

With over 20 years in the profession, I’m rarely surprised. But when this CEO welcomed his 12-person team to our two-day offsite meeting, it felt as though time stood still. Did I just hear what he ...