At around 12:30 p.m. on March 5, Adriane Smith stopped by the desks of the three people who report to her and offered an apology. "I'm so sorry," she told her colleagues, who at first—not surprisingly ...

What Types Of Questions Develop Conversations? When I hosted my radio show, I learned quickly that a yes or no question could stop a conversation in its tracks. If I asked, "Do you like your job?" and ...

If you want to advance in your career, you'll need to have uncomfortable conversations in the office, says workplace expert Henna Pryor. Skillfully navigating tense or awkward interactions, from ...

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

Forbes contributors publish independent expert analyses and insights. Rajiv Vinnakota is president of the Institute for Citizens & Scholars. This voice experience is generated by AI. Learn more. This ...