Facebook has started merging Messenger with Instagram chat, which appears to be the first step towards the unified, end-to-end, instant chat service that Facebook has promised. The first changes ...

Chances are good you're using work chat programs to communicate with your colleagues as often—if not more often—than you email them. But just as you wouldn't communicate through email as you would in ...

One of the internet's oldest instant messaging services, ICQ, is closing down. Credit: Costfoto/NurPhoto via Getty Images One of the oldest, still-running online platforms is finally closing its doors ...

Yahoo on Monday began integrating its popular Web-based e-mail service with its instant messaging platform, a process that will take several months to complete. In doing so, Yahoo is hardly breaking ...

The popularity of instant messaging has grown exponentially in the past decade, but the communication platform’s immediacy presents users with endless opportunities to come off the wrong way. These ...