The big picture: While it's really hard to make predictions about much of anything in these crazy times, I'm convinced that at some point in the future, someone is going to do an in-depth business ...

Webex by Cisco (herein referred to as Webex) is well known as a unified communications and collaboration (UC&C) and UC as a Service (UCaaS) vendor. In October 2023, Cisco made several announcements, ...

Collaboration is a major priority for Cisco, which is organizing its go-to-market approach around the idea that solutions have to be mobile, social, visual and virtual, according to Richard McLeod, ...

New AI-powered innovations in Webex Contact Center are focused on promoting agent efficiency and well-being, resulting in reduced turnover, exceptional customer experiences and real business outcomes.