Cisco Systems Inc. is enhancing its Webex contact center and videoconferencing platform with expanded artificial intelligence capabilities that are designed to boost productivity for workers, no ...

Cisco Systems Inc. is upgrading Webex with new artificial intelligence features designed to make customer service teams more productive. The company debuted the update today at the Enterprise Connect ...

Here’s a look at the products updates, hardware and AI-enhanced features that the tech giant launched this week during WebexOne 2024. Cisco Systems has been on a mission over the last 18-24 months to ...

At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences. Cisco is adding new features to its Webex collaboration tool as it expands ...

Cisco unveils Webex AI Agent to enhance customer experience and introduces new AI-powered solutions for productivity. Webex AI Assistant updates streamline workflows, with new features like suggested ...

At its WebexOne event in Florida today, Cisco is presenting a range of AI enabled agents and products, to be available Q2 next year, including AI-generated scripts from your PowerPoint deck, and a ...

There's no question that GenAI applications are starting to make a big impact on enterprise applications. Until recently, most of the attention given to GenAI in the business context was focused on ...

Webex by Cisco (herein referred to as Webex) is well known as a unified communications and collaboration (UC&C) and UC as a Service (UCaaS) vendor. In October 2023, Cisco made several announcements, ...

January has ended and Valentine’s Day is next on the docket for many of us. Before that, Cisco is holding the European version of its user conference, Cisco Live. Given the proximity to Enterprise ...