Many companies invest heavily in preparing their people to strengthen communication skills. In 2024, U.S. companies spent approximately $98 billion on employee training. And preparation does matter.

Leaders keep thinking they need to increase the amount of communicating they do within their organization. But more messaging is rarely the solution. In fact, it’s often the problem. Today's employees ...

When communication breaks down at work, it usually falls into three buckets: the message, the relationship, or the process. That is, people twist the what, the who, or the how. Distorted Messages When ...

Corporate communication plans fail for one reason: they try to be everything to everyone. Organizations tend to chase every channel, speak to every audience, and dilute their message until it holds no ...