BOSTON--(BUSINESS WIRE)--TimeTrade ® (www.timetrade.com), the global market leader in online appointment scheduling for business, today announced a major enhancement to its TimeTrade Retail solution: ...

COVID-19 changed the way businesses function. As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect ...

MIAMI--(BUSINESS WIRE)--Q-nomy Inc., a leading global provider of omnichannel customer journey and customer experience optimization solutions, today announced the release of the latest version of its ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

02 March 2011 Qmatic partners with National Bank of Abu Dhabi (NBAD) to deliver Customer Flow Management (CFM) solutions based on exceptional integration with the bank's client database. Qmatic's ...

07 September 2014 In order to enhance customer experience Wavetec in collaboration of Viosionaire designed and installed a Queue Management System at ADEC to manage and transform their customer ...