We list the best customer database software, to make it simple and easy for you to better manage your customer details. The customer may not always be right - but they are always important. For that ...

Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In the realm of customer service, a monumental shift is underway. Outdated legacy software ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...

If you’re looking for a versatile yet powerful customer relationship management (CRM) software provider, Zendesk offers solutions for businesses of all shapes and sizes. Why you can trust TechRadar We ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

Help desk software streamlines the management of support tickets from multiple sources by consolidating them in a single, organized interface. These platforms enable you to build self-service ...

According to Salesforce, the leading CRM provider (and more on them in a moment), CRM software grew out of the contact management software of the 1980s, which in turn was meant to provide a digital ...

Software for field service management is essential for businesses that depend on field service technicians to serve their customers. This software helps enhance and oversee operations, cut costs, and ...