The Dallas, Texas-based carrier transitioned from its longtime open seating system in keeping with competitors like American, ...

Southwest's new boarding system prompts mixed reactions from passengers on day one.

Southwest will also begin a new group-based boarding system starting on Jan 27. The new boarding process will prioritize ...

Some customers have dubbed the Southwest Airlines policy "garbage," while others were more impressed with the shift.

The introduction of assigned seating comes with other changes such as the addition of premium seating options and a new ...

Southwest passengers will have assigned seats starting Tuesday. This marks an end to the Texas-based airline's well-known longstanding policy of allowing flyers choose their own seats as they board.

After eliminating free checked bags, much to the dismay of many frequent flyers, Southwest Airlines has now officially ...

CHICAGO -- Good news for flyers who opt for the window seat: Your boarding zone will soon be prioritized on United Airlines. According to an internal memo from the Chicago-based carrier obtained by ...

The next time you step onto a Frontier Airlines plane, you might notice a major change to the boarding process. The low-cost carrier is adding new boarding groups in a change that it says will make ...

Southwest Airlines has replaced its first-come, first-served seating policy with an assigned seating process, offering ...