At the Becker’s Hospital Review Annual Meeting in Chicago on May 17, Charles “Chuck” D. Stokes, MHA, COO, and Michael Shabot, MD, CMO of Houston-based Memorial Hermann Healthcare System, discussed ...

BOSTON--(BUSINESS WIRE)--Press Ganey today launched its High Reliability Platform™ (HRP™), the industry’s first safety management solution to incorporate the company’s widely adopted HPI ® ...

At the Becker’s Hospital Review Annual Meeting in Chicago May 9, M. Michael Shabot, MD, CMO, and Chuck Stokes, system COO of Houston-based Memorial Hermann Health System, described the health system’s ...

As OhioHealth came out of the coronavirus pandemic, its quality and safety team decided there was a need to do an entire reset across the health system. OhioHealth has made becoming a high-reliability ...

Organizations and broader society often emphasize individual resilience in the workplace. We saw this on display among healthcare workforces throughout the COVID-19 pandemic, as individuals on the ...