New research shows HR trusts only 35% of managers to handle difficult conversations alone, and why avoidance, burnout, and ...

This article follows the Direct Message methodology, designed to cut through the noise and reveal the deeper truths behind the stories we live. When I began studying how workplace culture impacts ...

We have all met people who are so prickly and difficult that no one wants to handle them. But it has taken these contentious times to make this a common occurrence. Divisiveness makes normal ...

And two other tricky workplace dilemmas.

Are you dealing with a challenging person at work, at home, or in another part of your life? It’s easy to let an unreasonable individual affect us and ruin our day. What are some of the keys to ...

One of life’s frustrations is having to deal with difficult people. Everyone has to interact with them. There is no escaping ...

Most of us have dealt with that person before, right? Someone we’d classify as “difficult.” Someone we don’t like to spend time with, or who makes us feel stressed. We all have at least one person in ...

Why do the Kansas City Chiefs have 53 players and 29 coaches (a coach to player ratio of less than 2:1)? Well, 53 players is the football roster rule in the NFL. But the reason they have so many ...