It’s an all too common experience — that new refrigerator, computer or blender stops working and no amount of troubleshooting can fix it. Maybe you spend some time on the phone with an IT specialist ...

Whether you have an old phone languishing in a desk drawer or a broken laptop gathering dust in the back of a closet, there will never be a better time to dispose of it. There’s a good chance your ...

Let’s call it a good first step. On Dec. 29, right before the beginning of the new year, New York Gov. Kathy Hochul signed the Digital Fair Repair Act, a law that should make it easier for consumers ...

Update: New York Gov. Kathy Hochul signed the Digital Fair Repair Act into law on Dec. 29, 2022. Chuck Bell, advocacy program director for Consumer Reports, says, “New York is leading the way on the ...