Why businesses are turning to unified ITSM platforms to standardize change management and maintain continuous compliance through automation.

TeamDynamix takes top ranking in highly competitive ITSM rankings, a customer driven quadrant that incorporates product functionality, vendor capabilities, innovation, and business value. COLUMBUS, ...

A few CIOs with call center-based Incident Management systems can’t see the bottom of incident queues due to the thousands of pending laptop connectivity, remote access login, and VPN support requests ...

Atomicwork, an AI-native ITSM and ESM platform built for modern enterprises, today announced the appointment of Jeegar Shah as Head of Applied AI and Platform. In this role, Shah will lead ...

Long regarded as the set of practices and solutions for ensuring that technology is best meeting the needs of users, the IT Service Management function now serves as the vehicle that will deliver ...

Atlassian’s IT Service Management platform becomes the latest member in the company’s product portfolio to benefit from its AI offering, Atlassian Intelligence. Atlassian has launched a number of new ...

CHICAGO, Jan. 18, 2024 /PRNewswire/ -- Integration with developing technologies, an emphasis on the employee experience, and the shift towards enterprise service management (ESM) are all important ...

IT Service Management refers to how IT teams deliver services, from resolving support tickets to managing assets, incidents, and service requests. Traditional methods like spreadsheets and shared ...

"ServiceNow (US), BMC Software (US), Broadcom (US), Ivanti (US), ManageEngine (India), SolarWinds (US), GoTo (US), Atlassian (Australia), OpenText (Canada), Zendesk ...

Jira Service Management’s new features bring ITSM “beyond the technical team” Your email has been sent An announcement by Atlassian shows how its popular ...