Instant messaging is booming. Almost everywhere you look, people are typing messages to friends and work colleagues at a frantic pace. These are not e-mails but rather short messages that often travel ...

Instant messaging (IM) can help e-commerce sites capture potential sales, but cost, service and technological hurdles must be cleared before IM can have a major impact, according to analysts. Gartner ...

IBM plans to offer for the first time instant messaging for wireless devices, the company announced Monday. As previously reported, the 80 million users of IBM's Lotus Notes e-mail software will be ...

There are a lot of instant messaging apps available these days, and we’re here to check out some of the best ones. Instant messaging became normal a long time ago, and not that many people use SMS ...