Why is integrated service delivery, leveraged by technology, so hard to do? It's not a problem with the IT, any CIO will tell you. Rather, the trouble lies in the political challenge of rewiring a ...

Since the creation of a unified Department of Housing and Human Services (HHS), Boulder County, CO has been a testament to the benefits of holistic human services delivery. Through its integrated ...

A Virginia-based consultant on Monday pitched the merits of combining workforce and social services programs to provide what he called an integrated service delivery model and a "one-door" approach to ...