Despite efforts to improve customer communications, life insurers are seen as unnecessarily complicating explanations of their policies, according to the J.D. Power 2024 U.S. Individual Life Insurance ...

TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...

Life insurance companies are trying to get younger people to buy their products, but they're having trouble because their communication is too complicated, a J.D. Power study finds. Confusing policies ...

Life insurance can help protect the people who depend on you financially, but figuring out which plan to buy can feel overwhelming. Policies vary widely in price, coverage types and complexity, and ...

Reasons why singles without kids might need life insurance.