Nearly every SaaS product is either integrating AI or planning to do so. However, the term “AI” has become so broad that it’s ...

Chatbots have become an exceptional support tool across all industries in recent years, and the real estate industry is no exception. By smartly handling property inquiries to buy, rent and sell, ...

Despite a major usage and monetization gap, Meta, like many AI companies, is going all in on AI chatbots -- even giving them the ability to strike up a conversation with you, unprompted. BI reported ...

Chatbots increasingly bridge the gap between gaming and the broader digital world. Plenty of players use bots to discover new ...

Many businesses today are deploying chatbot technology in enterprise messaging to gain operational efficiencies and competitive advantages. The use of chatbots is growing, and from 2023 to 2030, the ...

Artificial intelligence chatbots are transforming industries and reshaping interactions — and as their adoption soars, glaring cracks in their design and training are emerging, revealing the potential ...

When I set out to improve my tainted reputation with chatbots, I discovered a new world of A.I. manipulation. By Kevin Roose Reporting from San Francisco I have a problem: A.I. chatbots don’t like me ...

When Yang “Sunny” Lu asked OpenAI’s GPT-3.5 to calculate 1-plus-1 a few years ago, the chatbot, not surprisingly, told her the answer was 2. But when Lu told the bot that her professor said 1-plus-1 ...

I rina Raicu is the director of the Internet Ethics program (@IEthics) at the Markkula Center for Applied Ethics. Views are her own. Chatbots are here, integrated more and more into many people’s ...

This week on 60 Minutes, correspondent Sharyn Alfonsi reported on the growing concerns surrounding Character AI, an app and website that allows users to interact with AI-generated chatbots, some of ...

It's 3 a.m. and you’re huddled over your keyboard, eyes darting between tabs as sunrise looms. On a whim, you open ChatGPT and find yourself typing, “I’m feeling off. Any suggestions?” Within moments, ...