Nearly every SaaS product is either integrating AI or planning to do so. However, the term “AI” has become so broad that it’s ...

Chatbot technology is changing. Here is how businesses can use the tool to create a better customer experience on their ...

That chatbot you've been talking to every day for the last who-knows-how-many days? It's a sociopath. It will say anything to keep you engaged. When you ask a question, it will take its best guess and ...

Experts weigh in on the benefits and harms. By Simar Bajaj For better or worse, many people are asking artificial intelligence chatbots for health information and advice. According to a June 2024 poll ...

Chatbots are the new rage as more top brands are advancing the technology and integrating it into their chat systems. Big names such as Facebook and Telegram have already made moves in this arena by ...

I rina Raicu is the director of the Internet Ethics program (@IEthics) at the Markkula Center for Applied Ethics. Views are her own. Chatbots are here, integrated more and more into many people’s ...

Chatbots increasingly bridge the gap between gaming and the broader digital world. Plenty of players use bots to discover new ...

Health chatbots are not popular because patients believe artificial intelligence is smarter than their doctors. They are ...

This week on 60 Minutes, correspondent Sharyn Alfonsi reported on the growing concerns surrounding Character AI, an app and website that allows users to interact with AI-generated chatbots, some of ...

It's 3 a.m. and you’re huddled over your keyboard, eyes darting between tabs as sunrise looms. On a whim, you open ChatGPT and find yourself typing, “I’m feeling off. Any suggestions?” Within moments, ...