Forbes contributors publish independent expert analyses and insights. Mark Travers writes about the world of psychology. In relationships, small misunderstandings or miscommunications are inevitable — ...

Do you often replay the bad yet always forget the good? Here’s the science behind negative thought spirals and how to find balance and resilience. Do you know why our brains can replay our most ...

Customer sentiment is the emotional tone or attitude expressed by customers toward a brand, product or service. Understanding this can give companies a significant advantage in shaping business ...