The normalization of deviance was discussed often at the Spring to Proficiency 2024 IFR Clinic put on by Community Aviation at the EAA Pilot Proficiency Center in Oshkosh, Wisconsin. [Shutterstock] ...

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To some extent, many organizations, if not all, suffer from some form of performance deviation. This can manifest itself in any goal or standard against which organizations may measure themselves.

To some extent, many organizations, if not all, suffer from some form of performance deviation. This can manifest itself in any goal or standard against which organizations may measure themselves.

The old adage, "familiarity breeds contempt," rings eerily true when considering the dangers of normalizing deviance. Coined by sociologist Diane Vaughan, this phenomenon describes the gradual process ...