If you want an army of geeks you can count on to tame an unruly computer, you'd better buy a Macintosh: Apple tech support is by far the most effective of any computer brand's. With most Windows PCs, ...

We usually would break out the tech support and repairs scores here for gaming desktops as well, but didn't, as only one gaming PC vendor had scores that registered in those categories: Dell, with a 7 ...

Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...

Q. I want to buy my husband a laptop that comes with great tech support because he always has a million questions. Who has the best? A. Like any computers, laptops don’t always perform perfectly. If ...

Tech support companies help businesses and individuals keep their operations running smoothly. Read our guide to research the best tech support company for you. We explain what to look for if you need ...

Apple once again ranked highest this year on an annual Consumer Reports satisfaction survey for computer support services, the magazine has revealed in its July issue. Apart from Apple scoring good ...

It’s bad enough that you have to spend your Sunday with the phone wedged between your shoulder and ear, as you root through your computer’s control settings or tangle with a mess of serpentine cables ...