Service providers present a special challenge to organizations involved with complex IT projects. Although consultants are integral to many projects, dysfunctional service provider relationships can ...

When it’s time to outsource, selecting the right outsourcing advisor may be the single most important decision you make-one that sets up your future relationship with an IT services provider for ...

Michele Hanson-O’Reggio calls it the “lone ranger” mind-set: the tendency of small-business owners to assume they can and should handle all business functions in-house rather than pay to outsource ...

No matter the size or reach of a business — regional to international — executives across the globe are faced with unique decisions as they tackle today’s exciting, yet challenging, corporate ...

HR professionals often carry the overwhelming expectation that they must be an HR “superhero” and that the execution of every responsibility under the umbrella of HR must be done either by themselves ...