While the science of quality measurements is still in its infancy, Jennifer Malin, MD, staff vice president, Clinical Strategy, Anthem, said these metrics have allowed her and her team to open the ...

The integration of advanced microprocessors and sophisticated software has transformed these instruments. Modern magmeters ...

The following represents disclosure information provided by authors of this manuscript. All relationships are considered compensated. Relationships are self-held unless noted. I = Immediate Family ...

At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...

The Journal of Personal Selling and Sales Management, Vol. 14, No. 4 (Fall, 1994), pp. 55-65 (11 pages) Previous studies of sales performance have not used process measures to evaluate the sales ...

Six Sigma provides a framework for measuring process performance and making improvements to better meet customer needs. Although full-scale Six Sigma implementations are usually limited to large ...