Now that Covid-19 has put the impetus on all organizations across the technology, finance and HR fields to digitize and improve productivity, RPA (robotic process automation) is top-of-mind for nearly ...

"Digital transformation" is the ethos that is driving today's technology providers and chief information officers (CIOs), and for good reason. Manual processing continues to be a bottleneck for many ...

In today’s fast-paced world, innovation and growth are key to business success for startups and maturing companies alike. “Processes underpin business capabilities, and capabilities underpin strategy ...

This post is Part 3 of a series. In Part 2: To meet the challenges of this moment and combat the dangerous paradox in the helping professions, we need to push for more healing-centered systems change.

When a manager can accurately measure his organization's performance, he is able to identify deficiencies in the organization and correct them. When the deficiencies are dealt with efficiently, then ...

A business is the composite of its organizational structure, functional design and process workflow. You can think of the three as the legs of a stool. If the legs of a stool are not in perfect ...

When middle managers participate in the strategic planning process, organizational performance usually improves. Higher-quality decisions result when both senior and middle managers, instead of only ...