Please note: This item is from our archives and was published in 2017. It is provided for historical reference. The content may be out of date and links may no longer function. Q. I have become the ...

The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

Microsoft has included a new tool in Windows 11/10, named Microsoft Quick Assist. You can give or take tech support over a remote connection using the Microsoft Quick Assist tool in Windows 11/10, and ...

If you’re the unofficial “tech support” for your family, a new feature hidden deep within Windows 10’s Anniversary Update should be welcome news. It’s called Quick Assist. Anyone who works in the ...

Financially motivated cybercriminals abuse the Windows Quick Assist feature in social engineering attacks to deploy Black Basta ransomware payloads on victims' networks. Windows admins have been ...