08 January 2006 DHAHRAN - The SAP Knowledge Center has been recognized by the Help Desk Institute (HDI) for achieving world class standards in serving Saudi Aramco's SAP customers. Seena S. Al-Omran, ...

SAP users say the debate over the vendor’s recent decision to force all customers onto enterprise support is far from over and they want SAP to back up its claims about the service’s added benefits ...