James has a passion for how technologies influence business and has several Mobile World Congress events under his belt. James has interviewed a variety of leading figures in his career, from former ...

In "Personalized: Customer Strategy in the Age of AI," Mark Abraham and David Edelman emphasize that in today’s hyper-competitive landscape, delivering a seamless, tailored customer experience is ...

With the new Slackbot, Salesforce focuses on personalization, tailoring interactions to individual work styles and ...

The federal government is committed to modernizing its IT footprint to increase productivity and security, leverage data as a strategic asset, share quality services, and improve the citizen ...