Customer-First Commitment Promises Bill Credits if Service is Disrupted and Guaranteed Pricing for Up to Three Years with No Annual Contracts Unveils New Spectrum Brand Platform 'Life Unlimited' ...

Cable and internet company Spectrum is telling the state that it is closing a customer service operation in Columbus and that 175 workers will lose their jobs as a result. The cuts will start Aug. 15, ...

CableTV.com has released its annual customer satisfaction awards. Spectrum secures bragging rights in multiple categories. DRAPER, UT, UNITED STATES, January 5, 2026 /EINPresswire.com/ — CableTV.com ...

Customer service is not what it used to be. One woman’s viral interaction with a customer service representative proves it. In a TikTok video that has amassed over 2.2 million views, mom Kayla_2 ...

New technology is helping Spectrum prevent problems before they arise. Spectrum is using telemetry to find potential problems with your cable or internet, before a homeowner even notices. This allows ...

An improved customer experience, product and service enhancements, and faster and more reliable service with added value have driven meaningful improvements in customer satisfaction scores as measured ...

Rochester-area Spectrum customers: You may start experiencing quicker upload and download speeds through a recent network upgrade. Spectrum announced Thursday that ...

BUFFALO, N.Y. (WKBW) — If you're a Spectrum customer you may soon have a higher bill as rates are set to increase for some services. Spectrum has confirmed that the following increases will take place ...