So, when IT software provider Spiceworks, Inc. recently announced the release of its namesake cloud-based help desk software solution (which is available for free), Freshdesk seemed like the ideal ...

to help you make better buying decisions and get more from technology. Great help desk software can improve the productivity, efficiency, and communication of a business by enabling its IT department ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Great help desk software can improve the productivity, ...

Big IT challenges haunt even the smallest businesses. Spiceworks, a company that provides free network management software and also operates a community hub for technology professionals, helps small ...

Spiceworks Cloud Help Desk is by any measure a no-frills ticketing solution, but it comes at no cost. It might be just the thing for small businesses looking for a tool to track their internal IT help ...

Following the introduction of Spiceworks 7 in September 2013, the company today released version 7.1 of its free IT management application, and announced a series of updates that simplify how the ...

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

A dream come true for admins and managers, the new Spiceworks app provides many of the same great network-management tools as the desktop version. And it's free! Rick Broida is the author of numerous ...