As the Netherlands Plans Phased Reopening, Walibi Holland Looks to Empower Guests to Maintain Social Distancing with 100% Virtual Queuing Program ORLANDO, Fla., May 11, 2020 /PRNewswire/ -- accesso ...

Virtual queuing technology is a crucial part of smart city initiatives. As cities globally seek to make better use of data to improve the quality of life for urban residents, they have implemented new ...

A host of call centers have become quite pleased about callers hanging up. Not surprising — those hang-ups have spelled lower operating costs, better agent ...

John Lewis and Waitrose are piloting virtual queuing technology in stores to eliminate physical queues and protect customers from coronavirus. The retailer has partnered with tech firm Qudini for a ...

A SeaTac airport employee verifies that the reservation of SEA Spot Saver virtual queuing customer. Photo Credit: Courtesy of VHT Theme park aficionados have gotten used to queuing virtually in recent ...

Throughout the 2010s, brick-and-mortar retailers worked hard to keep up with the evolving consumer landscape. Then COVID-19 arrived and accelerated the rate of change, challenging stores even more to ...

TWYFORD, United Kingdom, March 30, 2021 /PRNewswire/ -- accesso Technology Group plc (AIM: ACSO), the premier technology solutions provider for attractions and venues worldwide, has renewed its ...

Virtual Hold Technology's product is being implemented nationwide as part of a crisis management plan for many utility contact centers. With the devastation of Hurricane Katrina and the many utilities ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Disneyland is introducing a new virtual ...

The British love to queue, but online supermarket delivery firm Ocado has pushed this love to its limit. Shoppers were shocked this morning to be told as they attempted to pay for their wares: “You ...