Sustainable success depends less on geography and more on how talent is onboarded, managed and empowered to contribute ...

Learn about the different types of virtual assistants, their roles, and how businesses can choose the right support to improve productivity and operations.

VirtualBox, a free software package that allows you to run a whole range of virtual machines on your Mac, has been updated to provide support for multi-touch platforms, support for the latest CPUs and ...

When discussing intelligent automation, the topic often veers toward chatbots. The terms "chatbots" and "virtual support agents" (VSAs) are often used interchangeably. But are these two technologies ...

Sun announced this week the availability of VirtualBox 3, the latest version of its open source virtualization solution. The new version introduces experimental 3D graphics support and the ability to ...

Desktop virtualization is one of those technologies that confound the experts. Just when you think you’ve got it figured out, along comes some interloping development to upset the apple cart. Most ...

I was surprised to see a small message pop up in the bottom-right corner of my screen when I visited a Microsoft Support KB article. The message said – Try our new virtual support agent. Curious, I ...