When Tony Bates became chairman and CEO of Genesys in 2019, the company was already a global leader in contact center software. But Bates was determined to evolve its role in a rapidly changing tech ...

The MarketWatch News Department was not involved in the creation of this content. -- Genesys Cloud reached nearly $2.2 billion ARR in the second quarter, with nearly 35% year-over-year growth -- ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-powered experience orchestration, today reported a record-setting fiscal year 2024 (Feb. 1, 2023–Jan. 31, 2024). After achieving ...

Last week, Salesforce and ServiceNow invested $1.5 billion in Genesys, a customer experience vendor that built its business powering contact centers. Genesys was one of the pioneers of cloud-based ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Phil Carrai knows what it’s like to venture into the ...

(Reuters) -Genesys said on Monday it has confidentially filed for an initial public offering in the United States, becoming the latest tech firm to bet on the booming AI market to attract investors.

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-powered experience orchestration, today announced it has entered into an agreement to acquire Radarr Technologies, a leading ...

Genesys Works conducted its third annual survey of program alumni and the results show that the program is accomplishing its vision of equipping and empowering youth with the knowledge and skills ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Seventy percent of Genesys Works students qualify for free ...