Nearly every SaaS product is either integrating AI or planning to do so. However, the term “AI” has become so broad that it’s ...

Teen use of AI chatbots is growing, and psychologists worry it's affecting their social development and mental health. Here's ...

Over the past few months, tech execs like Elon Musk have touted the performance of their company’s AI models on a particular benchmark: Chatbot Arena. Maintained by a nonprofit known as LMSYS, Chatbot ...

Between Google and Microsoft's AI chatbots, Gemini and Copilot both have their weaknesses and particular strengths, depending ...

Jon covers artificial intelligence. He previously led CNET's home energy and utilities category, with a focus on energy-saving advice, thermostats, and heating and cooling. Jon has more than a decade ...

A new study found that about 13% of kids and young adults reported using AI for mental health advice. Researchers say those ...

Chatbots can sound reassuring and comforting. They're designed to. But they aren't trained to be a mental health provider. Jon covers artificial intelligence. He previously led CNET's home energy and ...

Chatbots may worsen delusions in people by reinforcing false beliefs, psychiatrists warn. Mental health experts document ...

Grok, the chatbot developed by Elon Musk's company xAI, said it is fixing "lapses in safeguards" after social media users ...

Initially, ChatGPT refused to answer drug-related questions, but in later conversations, the AI provided detailed instructions on drug use, including doubling doses for stronger effects.