Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

TechWhirl is an online resource for anyone interested in the world of Content Management and Technical Communication. Experienced veterans, up-and-coming professionals, students, and leaders in the ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

Editor’s Note: The following piece by Jean Hollis Weber is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. In recurring ...

Collaboration is a term that might cause panic in the lives of people who are used to working alone. These days, technical writing projects come in all sizes, and collaboration during a project is a ...

From the Editor: Summer gives us an opportunity to revisit some of our popular posts, and you can check into something you might have missed. Today’s replay, from Jill Parman, features another of our ...

Technical communications as a field within business communications encompasses a range of disciplines that work together to communicate complex information to those who need it to accomplish a defined ...

Editors Note: This Business Requirements Document, or BRD Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and ...

Editor’s Note: Mark Baker begins his ongoing series on Structured Writing by framing a working definition. Look for future articles on the key concepts of structured writing and their practical ...

Editors Note: This User Guide Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and deliverables. We welcome ideas ...

Editors Note: This traditional documentation plan is one in a series of templates to help readers plan and manage communications and content management activities, resources and deliverables. We ...

Author’s Note: I am indebted to Technical Editing by Carolyn Rude and Angela Eaton for many of the ideas mentioned in this article. Are you a writer that works with a technical editor? If so, consider ...