After a move, ED patient satisfaction and throughput measures "tanked" at Sharp Memorial Hospital in San Diego. By eliminating duplication, leaders not only improved operational efficiency, but ...

One of the overall goals of healthcare reform is to move from a fragmented healthcare system to an integrated model that provides services more efficiently and at less cost. Within hospitals, this ...

Riverton (Wyo.) Memorial Hospital announced the adoption of a new process to improve patient flow in its emergency department. Coinciding with current construction of the ED, the hospital implemented ...

Healthcare: try to name a sector in which the importance of process excellence is higher. You’ll struggle. Every decision, every action, every allocation of personnel or resources has a direct impact ...