It's time to challenge the false dichotomy between humans and bots, as shown by Amazon Connect's emphasis on hybrid ...

ICE agents have been instructed to use administrative warrants to enter people's homes by force, if necessary.

AI automation has already shown its value for standardized, high-volume processes. Now, genAI and agentic AI can deliver humanlike service in less standardized interactions.

Mark Speare, a fintech executive with experience across B2B and B2C SaaS, customer success and trading technology, examines ...

FUJAIRAH, United Arab Emirates -- (BUSINESS WIRE/AETOSWire)-- ScienceSoft will speak at the World Health Expo (WHX) Dubai ...

A Medicare broker and agent can sift through myriad health insurance plans to help you find the best one for your needs. Read ...

Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to see how the technology works and ...

Q4 2025 Earnings Call January 21, 2026 9:00 AM ESTCompany ParticipantsAbbe Goldstein - Senior Vice President of ...

Like all AI models based on the Transformer architecture, the large language models (LLMs) that underpin today’s coding ...

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...

Federal immigration agents deployed to Minneapolis have used aggressive crowd-control tactics — including pointing rifles at ...

On Friday, ABC News reported that 39-year-old William Vermie was arrested while watching ICE agents go after two young men in ...