Imagine working in a call center where you have a script to follow. Would you read it word for word, or would you deviate from the script to sound more natural instead of robotic? In this story, one ...

From their first Zoom call to a 58-minute voice note, Maggie O'Farrell details how she and Chloé Zhao came to co-write the screenplay for 'Hamnet' across continents and time zones.

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

This new prototype aims to help filmmakers build audience during production, not after, and it's seeking testers.

Newsom slaps his hand on a marked-up hardback of Bill Clinton’s memoir, brought down from the shelf a minute earlier. “Given ...

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line. Master the art of routing with ready-to-use IVR scripts ...

The lands at issue in Cowichan are situated in the delta of the Fraser River. About 35 kilometers upstream lies the city of ...

For Rohnert Park artist Sherrie Lovler, the creative process yields both paintings and poetry — often presented together as pairs.

Almost no film has devastated me as much as Tunisian filmmaker Kaouther Ben Hania’s The Voice of Hind Rajab. In an age of numbing doom-scrolling, we may be unprepared for the impact when a ...

Nicolas Maduro and his wife are expected to face federal charges related to drug trafficking and working with gangs ...

Here's a list of the most influential cartoons — ranging from kid-friendly action to adult comedy and everything in between — ...

AI's capabilities far exceed how the technology is being used in mortgage, but an all-in strategy will quickly put companies ...