Imagine working in a call center where you have a script to follow. Would you read it word for word, or would you deviate from the script to sound more natural instead of robotic? In this story, one ...

Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to see how the technology works and ...

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

David Gardner has positions in Amazon, MercadoLibre, Netflix, and Tesla. The Motley Fool has positions in and recommends ...

Streams.AI for Microsoft Teams keeps users working inside Microsoft Teams while ensuring communications stay available ...

Distinguished Fellow Anka Lee argues that while the National Security Strategy includes robust language on China, the Trump Administration still needs a rallying cry to counter Beijing’s broader ...

Traditional home care, often involving minimum service hours, presents distinct challenges for both providers and clients. A ...

The health and wellness industry has been digitized. And that not only includes how consumers take care of themselves, but ...

Over the course of nearly a year, the band experiences the extreme highs and lows of the creative process while trying to ...

The lands at issue in Cowichan are situated in the delta of the Fraser River. About 35 kilometers upstream lies the city of ...

You can go to the Best Sentences of 2023 here and of 2024 here. Those collections, like this one, wouldn’t exist without your ...