Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

If I were to ask you, as business leaders, what keeps you up at night, chances are high that managing change would be at the top of your list. According to a study published in Harvard Business Review ...

I hear a lot about change control these days. During the Churchill Club CIO panel discussion last week, Randall Spratt, CIO of McKesson Corp., talked about the quality of the change management ...

From estimating risk to developing a backout plan to establishing a timeframe, effective change control requires diligent planning and execution. This ebook outlines the most important aspects of ...