DALLAS & TEL AVIV, Israel--(BUSINESS WIRE)--MCE Systems Ltd. unveiled a transformative enhancement to AI-powered chatbot technology used for telco customer service. This new integration to the MCE ...

Bloomberg’s announcement this week that it will allow financial firms to deploy third-party chatbots in chat rooms on Instant Bloomberg with a new service called IB Connect: Cross-Firm Chatbots ...

Your chatbot represents your brand voice. It should feel conversational and not mechanical. Speak naturally, using your brand’s tone. Chatbots should make life easier for the user, not test their ...

Cyara, the creator and leader of the Customer Experience (CX) Assurance category, today announced its integration of OpenAI’s GPT-3, which will accelerate the generation of training and testing data ...

As AI adoption accelerates across industries, US customer experience (CX) leaders are increasingly focusing on chatbot technology — and exploring how chatbots improve customer experience in measurable ...

As generative AI becomes increasingly integrated into enterprise applications, one promising frontier is enabling conversational access to organizational data. Microsoft Fabric, the end-to-end ...

Two years after the debut of Microsoft's "end-to-end, unified analytics platform," Fabric, the company on Monday rolled out new capabilities at its Build 2025 conference. An automated way for ...

The study also highlights that 30% of AI chatbot applications share user data with third parties. This data is often shared for purposes such as targeted advertising or sale to data brokers.

ChatGPT gets a health feature through Apple Health integration to give users a platform for all their medical concerns.