Xiaomi XRING O2 chipset won’t threaten Qualcomm despite Xiaomi’s custom silicon push

Xiaomi XRING O2 won’t challenge Qualcomm as it sticks to older 3nm tech, focusing on cost savings and ecosystem control.

Virgin Media O2 doubles down on AI push as it launches language learning tool

The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing ...
Telecompaper

Virgin Media O2 reduces customer service call transfers by 1.3 million

Virgin Media O2 saw a 1.3 million reduction in customer service call transfers in 2025 after deploying AI technology and upskilling customer service teams to improve how customer calls are handled. It ...
ISPreview UK

Virgin Media O2 Says AI Saved UK Customers 400,000 Hours in Support Calls

Broadband and mobile provider Virgin Media and O2 (VMO2) has today stated that their adoption of AI-based improvements to ...
Advanced Television

AI helps Virgin Media O2 avoid over 1m call transfers

Virgin Media O2 saved customers a collective 1.45 billion seconds of their time last year – equivalent to more than 24 million minutes or more than 400,000 ho ...
ISPreview UK

Broadband ISP Hyperoptic to Boost UK Support and Appoints New Directors

City-focused full fibre (FTTP/B) broadband ISP Hyperoptic, which claims to have already deployed their gigabit speed fibre ...
RailAdvent

4G and 5G mobile coverage extended to more of London underground

G and 5G mobile coverage has been rolled out to more stations and tunnelled sections on the Circle and District lines of ...

Has my mortgage lender Chelsea Building Society lost the deeds to my house? CRANE ON THE CASE

The Chelsea never sent me back the title deeds, which I understand is standard practice when a mortgage is paid off. Have ...