United Airlines plans changes to its MileagePlus program, focusing on rewarding existing loyalty, with details expected soon.

More airlines are changing their loyalty programs, making it harder for customers to earn perks.

Loyalty isn’t built in dashboards or rewards programs. It’s formed in brief, human moments that make customers feel seen.

Panera has been a pioneer in digital innovation, having launched its MyPanera loyalty program nationwide in 2010. Sixteen ...

In 2026, more brands will adopt a holistic incentives marketing approach, uniting loyalty program management and personalized ...

Selecting a loyalty program is a critical decision for driving predictable, profitable growth. Many brands start with the ...

Dealership success increasingly depends on combining strategic vehicle acquisition, transparent pricing, and effective customer engagement. On today’s episode of CBT Now, David Kain, president of Kain ...

In its current form, MyPanera rewards customers based on a combination of visits and spending. After several trips and a ...

Points aren’t cash. Dunkin’ added a one-year expiration rule, costing a loyal customer $260 — proof rewards can disappear when terms change. “Free” ...

Are you an e-commerce professional exploring Gameball alternatives to enhance your customer loyalty strategy? You’re in the ...

What are the best UK loyalty programs, and how can you get more for less when you play online? If this is a question you want answered, my guide to casino rewards will tell you where to find the ...

Canadians could soon get more travel perks and savings through a new loyalty program Air Transat is set to launch.