The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing ...

Broadband and mobile provider Virgin Media and O2 (VMO2) has today stated that their adoption of AI-based improvements to ...

Virgin Media O2 saved customers a collective 1.45 billion seconds of their time last year – equivalent to more than 24 million minutes or more than 400,000 ho ...

From today (Friday, January 9), every Virgin Media TV customer will gain free access to Premier Spots Rugby, the UK's only dedicated 24/7 rugby channel. The channel has the most comprehensive club ...

For almost four months, fans of Michael Jackson were holding what were deemed by concert promoters AEG Live as the "Hottest Tickets on the Planet." Now some 750,000 would-be concert-goers have been ...

Industry experts have welcomed a new Nationwide app feature designed to protect customers from losing money. Nationwide has ...

Americans say the top reasons they'll abandon a brand are because of poor quality and rude customer service. That's according to a survey conducted by Adobe of 1,003 people in the United States. An ...

Millions of UK households are facing telco price rises up to four times the rate of inflation this April, as the industry ...

Elon Musk’s Starlink had around 110,000 UK customers as of June last year - Yichuan Cao/NurPhoto via Elon Musk’s Starlink is ...

UK’s Open Cosmos plots sovereign LEO constellationNeil McRae confirms he is CityFibre’s new CTIOThe FWA infrastructure sector ...

Over the past few months a number of broadband ISPs have announced an increase to their annual mid-contract price hikes ...