Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

GOCare's platform is designed specifically for broadband service providers and integrates seamlessly with core operational ...

New white-label platform analyzes 100% of customer conversations and delivers tasks, alerts, coaching, and executive ...

With an intuitive interface, independent deployment options, and support for output formats like text, PDF, and image, ...

The Peñasco Valley Telephone Cooperative has selected GOCare and Dialpad as strategic partners to modernize customer ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Criminal network "The Com" uses fake job posts to recruit teens for cybercrime, with recent arrests including 19-year-old ...

Helpline and call centre staff are a bunch of hardworking people who often get abused by customers, writes Caitríona Redmond ...

A recent fraud case shines a spotlight on the many communication disconnects caused by disjointed software systems common at ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Purchase a lifetime license to Microsoft Office Professional 2021 for Windows on sale for $34.97 (MSRP $219.99).