Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Managing payroll is one of those responsibilities that comes with real weight. It’s not just an administrative task; it’s a legal obligation, and mistakes can be expensive. Business owners are ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Stop searching for IT support in NYC. This guide provides a 4-step framework to help your business vet and choose a proactive ...

Contact centers today wrestle with multifaceted operational challenges that impact their ability to deliver consistent, high-quality customer experiences. These range from managing high employee ...

Looking for the best business plan software? I tested data-driven platforms to help you plan your business operations from the ground up, from content schedules to funding to market research.

Q3 2026 Earnings Call February 5, 2026 5:00 PM ESTCompany ParticipantsJason Starr - Head of Investor RelationVincent Pilette ...

This is the Colorado legislature’s latest attempt to regulate the controversial sector that forms the backbone of daily ...

Key Takeaways Modern guitar synth pedals no longer require special pickups and work with standard guitar inputs, making ...

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

Ed tech companies like GoGuardian and Lightspeed Systems offer for AI software to detect self-harm. Experts and students are ...

NADA 2026 will showcase AI for dealerships—learn the 5 key questions to ask vendors to find real, dealer-ready solutions.