Moore, who holds an MS, MBA, and Lean Six Sigma Black Belt certification, founded AutomateNexus as an AI automation ...

It can make a call feel more relevant and more accountable, especially when teams are operating across borders.” She added that a local strategy should support the full customer journey, including ...

Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to see how the technology works and ...

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

In a Worker Adjustment and Retraining Notification (WARN) submitted to the Texas Workforce Commission, Telvista said it plans to permanently shut down its call center at 8585 N. Stemmons Freeway, ...

Streams.AI for Microsoft Teams keeps users working inside Microsoft Teams while ensuring communications stay available ...

The execution-first approach has made IBT a trusted outsourcing partner across industries where failure is not an ...

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No. 2 Michigan barely survived a road trip to Penn State on Tuesday to stay undefeated. It didn't get so lucky on Saturday ...

Across China, more than 7,000 museums -- over 91 percent offering free admission -- now receive nearly 1.5 billion visits ...

Mike Gray Jr. stepped up to the microphone after Wichita State’s game against Rice with a cut nearly two inches in length ...

Social media sentiment indicates Bitcoin is in a range where a drop below $75,000 is possible, according to Santiment founder Maksim Balashevich. Crypto traders have not yet shown enough fear on ...