TikTok USA isn't just (arguably) a tool of corporate power, it doesn't seem to work as well as the old TikTok.

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

There is a large police presence near the Petersen Events Center in Pittsburgh. Pitt Police say they are helping Pittsburgh ...

This is today's edition of The Download, our weekday newsletter that provides a daily dose of what's going on in the world of ...

There are no recruitment ads for Immigration and Customs Enforcement (ICE) running on Spotify at the moment, the streaming ...

Today, OpenAI released Codex, a Mac app for building software. Here's how OpenAI describes the app in its announcement: The ...

The company building the largest data center in NJ say theirs is a eco-friendly facility, but skeptics worry about water and ...

Zach began writing for CNET in November, 2021 after writing for a broadcast news station in his hometown, Cincinnati, for five years. You can usually find him reading and drinking coffee or watching a ...

We independently review everything we recommend. When you buy through our links, we may earn a commission. Learn more› By Justin Pot Our upgrade pick, Babbel, has discontinued its premium Live service ...

The Hamilton County Real Time Information Center, or HCRTIC, opened in November 2024 and serves as a central intelligence hub ...

Anthropic has announced nine interactive app integrations for Claude, including Slack, Figma, and Asana, allowing users to work inside connected tools without switching tabs.

Contact centers today wrestle with multifaceted operational challenges that impact their ability to deliver consistent, high-quality customer experiences. These range from managing high employee ...