Instant messaging (IM) conjures up images of bored teenagers using a software-based gossiping tool. Most IM programs are free, and few competing products can talk to one another, making skeptics ...

Consumer IM products such AOL Time Warner's AOL Instant Messenger (AIM), have made millions of users addicts, who then take their habit to work, where security concerns immediately crop up. Now, ...

FOSTER CITY, Calif. (AP) -- An instant message exchange might seem as fleeting as a phone call or face-to-face chat. But, like everything else on the Net, it can have much more staying power than ...

Instant messaging is alive and well in the workplace. We tested four enterprise IM products, looking at the business-critical elements you should consider Few things in life are more frustrating than ...